Terms & Conditions

Welcome to Inspire Click. These Terms & Conditions apply to your use of our website and to purchases made through our website.

Please read these Terms & Conditions carefully before placing an order. By using our website or placing an order, you agree to be bound by these Terms & Conditions. These Terms & Conditions do not affect your statutory rights as a consumer under UK law.

Definitions

In these Terms & Conditions:

• “Inspire Click”, “we”, “us” or “our” means Inspire Click, the business operating this website.

• “Customer”, “you” or “your” means the person purchasing or intending to purchase products from us.

• “Goods” or “Products” means the products offered for sale through our website.

• “Website” means the Inspire Click website and any related pages or services operated by us.

• “Terms” means these Terms & Conditions.

Eligibility to Purchase

To place an order with Inspire Click, you must:

• Be at least 18 years old; and

• Have the legal capacity to enter into a binding contract.

You must provide accurate, complete and up-to-date information when placing an order.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.

However:

• Product colours may vary slightly depending on your device or screen settings.

• Images may be for illustrative purposes and may not always represent the exact appearance of the product.

• Product specifications may change where necessary, provided that this does not affect the customer’s statutory rights.

• We will take reasonable steps to correct errors or inaccuracies when they are identified.

Nothing in these Terms limits your statutory rights regarding products that are faulty, not as described, or otherwise do not conform to the contract.

Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and may offer an alternative, a revised delivery arrangement, or a refund where appropriate.

We reserve the right to limit the quantity of products that may be purchased by an individual customer or within a single order where reasonably necessary.

Prices and Payment

All product prices are displayed in pounds sterling (£).

The total price payable, including any applicable delivery charges and taxes, will be shown before you complete your purchase.

We reserve the right to change product prices before an order is placed. A price change will not affect an order that we have already accepted, except where there is an obvious pricing error.

We currently accept the payment methods displayed at checkout. Payment processing may be handled by third-party payment providers.

We do not guarantee that every payment method will be available for every order.

Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After placing your order, you will receive an order confirmation acknowledging receipt of your order.

The order confirmation does not necessarily mean that your order has been accepted. We will confirm acceptance when we dispatch the products or otherwise confirm that the order has been accepted.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

• A product is unavailable.

• There is an obvious pricing or product description error.

• We suspect fraudulent or unauthorised activity.

• We are unable to verify the information provided.

• We are unable to fulfil the order for reasons outside our reasonable control.

If we cancel an order after payment has been taken, we will provide an appropriate refund.

Delivery

We currently deliver to addresses within the United Kingdom only.

Delivery charges and available delivery options will be displayed at checkout before you place your order.

Delivery times provided on our website are estimates unless a specific delivery date has been expressly agreed.

We will aim to dispatch orders as soon as reasonably possible.

Unless otherwise agreed with you, goods should normally be delivered without undue delay and within 30 days of the contract being entered into, subject to applicable law.

If delivery is delayed or a delivery problem occurs, please contact our customer support team so that we can assist you.

We are not responsible for delays caused by circumstances outside our reasonable control, although this does not affect any statutory rights you may have.

Incorrect Delivery Information

You are responsible for ensuring that the delivery information provided at checkout is accurate.

If you contact us before dispatch and there is sufficient time, we will make reasonable efforts to correct an incorrect delivery address.

Where an order has already been dispatched to an address incorrectly provided by the customer, additional delivery or re-shipping costs may apply where permitted by law.

This does not affect your statutory rights.

Cancellation and Returns

If you purchase goods online, you generally have a legal right to cancel your order within 14 days after receiving the goods without giving a reason, subject to applicable legal exceptions.

Further information about cancellation, returns, refunds and faulty products is provided in our Return & Refund Policy.

Nothing in these Terms & Conditions limits or excludes your statutory rights.

30-Day Additional Return Policy

In addition to your statutory rights, Inspire Click may provide an additional 30-day return period as described in our Return & Refund Policy.

The terms and conditions of this additional return period are separate from your statutory cancellation rights.

If there is any conflict between this additional return policy and your statutory rights, your statutory rights will take precedence.

Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, incorrect or not as described, please contact us as soon as reasonably possible.

Depending on the circumstances and applicable law, you may be entitled to a repair, replacement, price reduction or refund.

Please see our Return & Refund Policy for further information.

30-Day Money-Back Guarantee

Where stated on a specific product page or as part of a promotional offer, Inspire Click may provide an additional 30-day money-back guarantee.

Any such guarantee is in addition to, and does not replace or reduce, your statutory rights under UK consumer law.

The terms applicable to the guarantee will be provided with the relevant offer.

Intellectual Property

Unless otherwise stated, all content on the Inspire Click website, including text, graphics, logos, images, designs and other materials, is owned by or licensed to Inspire Click.

You may not reproduce, copy, distribute, modify or commercially use our website content without our prior written permission, except where permitted by law.

Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorised access to our systems.

• Introduce malicious software, viruses or harmful code.

• Interfere with the normal operation or security of the website.

• Use the website in a way that could damage our business, systems or other users.

We reserve the right to restrict or suspend access to the website where reasonably necessary to protect our website, customers or business.

Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under UK law.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights relating to faulty, unsafe or misdescribed goods.

Subject to the above, we will only be responsible for losses that are reasonably foreseeable and arise from our breach of these Terms or our negligence, subject to applicable law.

Nothing in these Terms is intended to deprive you of any rights or remedies available to you under UK consumer law.

Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, severe weather, strikes, transport disruption, major technical failures, government restrictions or other events that could not reasonably have been prevented.

Where such an event affects your order, we will take reasonable steps to notify you and minimise the impact.

This clause does not remove any statutory rights you may have.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, products, services or legal requirements.

The latest version will be published on this page.

Changes will not retrospectively affect orders that have already been accepted unless required by law.

Governing Law

These Terms & Conditions are governed by the laws applicable in the United Kingdom.

Where you are a consumer, nothing in these Terms is intended to remove or restrict any mandatory consumer protection rights that apply to you.

Contact Us

If you have any questions regarding these Terms & Conditions, your order or our services, please contact us:

Email: info@inspireclick.co.uk
Phone: +44 (0) 20 7466 19416