Return Policy

At Inspire Click, we go the extra mile to provide high-quality products and ensure customer satisfaction as much as possible. However, we understand that sometimes you may need to return a product. So, please read our return policy carefully before making a purchase. 

Eligibility for Returns 

• Products can be returned within 30 days from the date of delivery. 
• To be eligible for return, the product must be unopened, unused, and in its original packaging with all labels and seals intact, accompanied by the original receipt or proof of purchase. 
• Refunds or exchanges will not be issued for returned goods that are not in their original resaleable condition. 
• Please note that customised or special order items are non-returnable. 

Damaged or Defective Products 

• If you receive damaged or defective products, please notify us within 3 days of delivery. 
• Contact our customer support at info@inspireclick.co.uk or +44 (0) 20 3004 8663 with your order details and photographic evidence of the image. 
• We will arrange for a replacement or a full refund once the defective product is received and inspected. 
• Returns will not be accepted without prior approval and will be automatically returned to the sender. 

Return Process 

• To initiate a return, email us at info@inspireclick.co.uk or call +44 (0) 20 3004 8663 with your order number, reason for return, and product details. 
• Our team will review your request and issue you a Return Authorisation Number (RAN) if you are eligible. 
• You need to ship the product securely in its original packaging, including the proof of purchase and the RAN, to the address provided by our team. 
• Please note that the cost of returning the item to us is your responsibility. 
• We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns. 

Refunds and Processing Time  

• Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. 
• If approved, the refund will be processed within 3 days using your original payment method. 
• Shipping charges are non-refundable unless the return is due to an error on our behalf. 
• For exchange, we only consider products that are defective or damaged. 

Please note that we will be unable to accept the returns if our above policies are not followed. For any questions or concerns regarding our Return Policy, please contact us at info@inspireclick.co.uk or +44 (0) 20 3004 8663.